A communicator's ability to listen, understand and meet the needs of the reader is an example of what type of communication?
A) Audience-centered
B) Etiquette based
C) Digital
D) Chain of command
E) Ethical
Answer: A
Explanation: A) Audience-centered communication focuses on the understanding and meeting the needs of the reader and listener. Audience centered communication involves elements such as the sender's ability to listen, style of writing and speaking and the ability to maintain positive work relationships.
Learning Obj.: LO 1.2: Explain what it means to communicate as a professional in a business context.
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a. As an inability on the part of the owners to check the management of the corporation b. As an inability on the part of trade unions to check the management of the corporation c. As an inability on the part of the managers to manage the corporation d. All of the above