Jonathan leads a group composed of intelligent and skilled employees. While each individual is strong, the group members do not feel close and generally dislike one another. Which leadership skill must Jonathan improve?

A. Build group cohesiveness.
B. Maintain effective interaction.
C. Guide members through the agreed-on agenda.
D. Empower group members.


Answer: A

Communication & Mass Media

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Kent tells his friends that his 3-year-old grandson loves sports and firetrucks. “He’s all boy!” Kent proclaims. Identify the organization tool Kent is using to understand his grandson’s preferences.

What will be an ideal response?

Communication & Mass Media

In transformational leadership the person takes the role of a transforming agent and can change the behavior and outlook of his/her followers

A. True B. False

Communication & Mass Media

Which genre of television programming has recently been the cause of concern because children are emulating stunts performed by cast members?

a) Westerns b) Reality Shows c) Crime Dramas d) None of the choices

Communication & Mass Media

Each new generation of an organization must create its own myths, symbols, and ceremonies, because we dispose of these relics from former generations

Indicate whether the statement is true or false

Communication & Mass Media