In the context of the training needs-assessment model, which of the following statements is true about operations analysis?
A. It defines training needs in terms of the difference between desired performance and actual performance.
B. It provides information that transcends particular jobs, even divisions, of an organization.
C. It provides information such as diagnostic ratings of employees by customers.
D. It requires careful examination of the work to be performed after training.
Answer: D
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The Global Executive Leadership Inventory (GELI) is a 360-degree feedback approach for identifying leadership competencies and ______.
Fill in the blank(s) with the appropriate word(s).
The average penalty imposed by the Occupational Safety and Health Administration (OSHA) for serious violations is now
A. $2,000-$3,000. B. $3,000-$4,000. C. $6,000-$7,000. D. $10,000-$12,000.
If an employee has a high the degree of perceived ability relative to the task demands, he or she would be the least likely to accept a(n) ________ leadership style.
A. selling B. directive C. participative D. consultative
Use the information in Table H.3. What is the standard time for work element 1?
A) fewer than 18 seconds B) greater than or equal to 18 seconds but fewer than 20 seconds C) greater than or equal to 20 seconds but fewer than 22 seconds D) greater than or equal to 22 seconds