At Toys 4 Tiny Tots, employees know that during the December shopping season they are often required to work different schedules, weekends, and overtime. The December work schedules at Toys 4 Tiny Tots is an example of a(n) ______ change because workers have experienced it in the past. (They experience it every December.)
A. reactive
B. adaptive
C. innovative
D. incremental
E. radically innovative
B. adaptive
Adaptive change is reintroduction of a familiar practice, or the implementation of a kind of change that has already been experienced within the same organization.
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Which type of con?ict results from false dilemmas or faulty assumptions?
? A) ego B) need C) value D) pseudo
An understatement of year 1's beginning inventory will
A) cause year 2's gross margin to be overstated. B) cause year 1's cost of goods sold to be understated. C) cause year 2's gross margin to be understated. D) have no effect on year 1's gross margin.
Hot and Black Tide Inc., an electronics manufacturer, merges with Crimp Corp., a food manufacturing brand, to make the firms less vulnerable to adverse conditions in any single market. This scenario is an example of a(n) _____.
A. horizontal merger B. vertical merger C. conglomerate merger D. market extension merger
When transferring a call to someone else, you should pass along the customer's name and any facts you have obtained so far.
Answer the following statement true (T) or false (F)