When Starbucks CEO Howard Schultz was a child, he witnessed his family struggle after his father was hurt on the job. As a business leader now, Schultz provides comprehensive health insurance to all employees, even part-time workers. Schultz’s authentic leadership in this way is an example of ______.
A. balanced processing
B. positive psychological capacities
C. a critical life event
D. management by exception
C. a critical life event
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