Chapter 6 Review ? Understanding the basic organization and expectations for good- and neutral-news messages will help you build goodwill and maintain your professional credibility in business relationships. These questions review the basic good- and neutral-news guidelines for messages. Good- and neutral-news messages use a direct or deductive approach. Choose the best definition for the

selection of a direct outline. Selection Definition Closing _________ A. Restates the main idea and provides future-looking thoughts B. Provides date for analysis C. Provides details and explanations
Fill in the blank(s) with correct word


Restates the main idea and provides future-looking thoughts

Business

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Single traits of personality include all of the following, EXCEPT ______.

a. optimism b. power c. locus of control d. machiavellianism

Business

Engineered costs may be either variable or fixed

Indicate whether the statement is true or false

Business

The cost of the partially completed goods at the end of the period would be

A) beginning work in process inventory B) cost of goods manufactured C) ending work in process inventory D) ending finished goods inventory

Business

As production decreases, fixed costs per unit ____

A) increase B) decrease C) remain the same D) cannot be predicted

Business