Tawanda has been asked to explain the new accounting procedures that will be instituted by the bank. Her presentation will most likely take the form of a(n)
a. speech of demonstration.
b. oral report.
c. speech ofinstruction.
d. explanation or lecture.
b. oral report.
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Ella has recently gotten a job is a Mary Kay consultant where she sells makeup and skin care products to women. She is considered by many to be a beautiful woman and she has excellent skin. Her attractiveness is likely to:
a. increase her clients’ feelings of similarity b. increase the perception of her expertise c. increase the perception of trustworthiness d. increase the perception of her honesty
Oral style makes frequent use of personal pronouns
Indicate whether the statement is true or false
If you describe the relationships among a group of coworkers as a seething snake pit, filled with hissing gossip and sharp-fanged attacks, you are using a
A) literal analogy. B) figurative analogy. C) extended illustration. D) brief illustration.
Jeremiah forgot to go to the first meeting for his group’s presentation. In class the next day, he was told that the group members who were present had collaborated and unanimously agreed on who would fill each specific role. In this instance, the group had used which communication process to assign the roles?
a. equal participation b. consensus decision-making style c. cooperative conflict style d. respectful communication style