Answer the following statement(s) true (T) or false (F)

1. In the formula ED = Q x A, the "A" stands for ability of decision-makers.
2. According to the text, most problems require a high quality solution but low
acceptance of the solution.
3. Cohesive groups may have high or low productivity depending on the group norm regarding productivity.
4. In addition to offering better decisions for more people, the group decision-making
method reduces the jealousy and hostility that frequently accompany the person-to-
person method.
5. One of the pieces of advice Peter Drucker (1999) gives to leaders on managing
change is to “provide strong leadership.”


1. False
2. False
3. True
4. True
5. False

Communication & Mass Media

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