When a group first gets together, it needs to determine what it is going to do. In other words, it needs to determine the group's _____
a. goal
b. socialization
c. structure
d. leader
a
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According to the text, which of the following emotions do we communicate directly through the use of space, gaze, and touch?
a. disgust b. surprise c. contempt d. none of these
The use of metaphors in mediation can be useful because:
a. the way we talk about a conflict shapes the way we perceive and react to it. b. metaphors derive from experience and are a link to understanding and meaning. c. metaphors are central to memory and reasoning and shape subsequent experience. d. all of the above.
Which event or social trend encouraged the growth of mass media research?
a) World War II b) Vietnam War c) Violence and sexual content in radio industry d) Increased competition among the media for advertising dollars
Which form of alternative dispute resolution gives parties the most control in determining their own solutions to their conflict?
A. Litigation B. Mediation C. Conciliation D. Arbitration E. Facilitation