Which skill is being addressed when you select a mutually acceptable time and place to

discuss a conflict so as to avoid saying or doing anything you will later regret?

A) managing your emotions
B) managing information
C) managing goals
D) managing the problem


A

Communication & Mass Media

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Which of the following is true about a speaker's clothing?

A. The darker the outfit, the more authority it conveys. B. Clothing will not affect the speaker's credibility. C. Audiences will not have expectations about the speaker's clothing. D. Wearing a hat is recommended because it keeps the speaker from needing to make eye contact.

Communication & Mass Media

__________ is the process of influencing another person's values, beliefs, attitudes, or

behaviors. Fill in the blanks with correct word

Communication & Mass Media

Conflicts over events outside the parties involved are best described as __________ conflicts.

A. relationship B. content C. consequential D. social allergen

Communication & Mass Media

__________________ and ______________ communication tactics for leadership include providing support for individual effort, offering praise, avoiding blame, and identifying challenges and opportunities

Fill in the blank with correct word

Communication & Mass Media