One of the most complex aspects of managing diverse relationships is
a. Communication
b. Collusion
c. Sophistication
d. Developing a superordinate group identity
A
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All of the following are important when conducting a culturally-sensitive interview EXCEPT:
A. deciding the client’s frame of reference and prescribing their worldview. B. monitoring your assumptions based on first impressions and past experiences with others who appeared similar to the client. C. asking about multiple cultural identities and fleshing out the client’s context and background. D. matching your language and behavior to your client’s, and communicating respectfully, sensitively, and appropriately.
Which of the following is an example of a pre-suppositional question?
a. What are you going to do to resolve this issue? b. How do you contribute to the problem? c. What will your life look like when you change problem? d. What will you be doing differently once we resolve these issues?
Crisis workers need to understand that battered persons
a. tend to see such incidents as isolated. b. have little will power and must be directly guided in making decisions. c. have few financial resources and will always need financial help. d. have such fragmented thinking that a great deal of assessment will need to be made before a behavioral plan is implemented.
Power dynamics in cross-cultural encounters that convey attitudes of dominance, superiority, and denigration are known as _______.
Fill in the blank(s) with the appropriate word(s).