AOA is a more useful technique than AON if the project is complex and has many significant milestones
Indicate whether the statement is true or false
TRUE
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The most significant impact of satisfying and retaining customers is ________
A) that a business can redirect marketing efforts to better serve dissatisfied customers B) that a business can redirect marketing efforts to attaining new customers C) that a desired increase in the level of profitability requires an increase in sales volume of only half as much D) that a business can eliminate the need for advertising E) that it can result in tremendous financial leverage
Corporate environmentalism recognizes the need to integrate environmental issues into the firm's strategic plans
Indicate whether the statement is true or false
Manjur and Fatima are both 63 years old and have a flourishing business. They decide to purchase a beach house and seek a 15-year mortgage. In this scenario, the lender ________.
A. can grant them credit only for 5 years as the Equal Credit Opportunity Act applies only for 5-year transactions B. cannot deny them credit based on the Equal Credit Opportunity Act C. may deny them credit based on their age and possibility of loss of income at retirement D. may deny them credit based on the Equal Credit Opportunity Act because their application, when compared to more youthful applicants, is not "equal"
A(n) ________ measure of performance is more effective at capturing improvement
A) scope B) relative C) absolute D) statistical