Which of the following is one of the additional Ps that Booms and Bitner added to the 4 Ps to create the 7 Ps classification?
A) packaging
B) price
C) people
D) practice
E) promise
C
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Merging involves ________
A) reducing the number of organizational levels to get closer to the customer B) removing barriers that separate organizational departments C) partnering with fewer but better value-adding suppliers D) working more closely with customers to add value to their operations E) acquiring firms in the same or complementary industries
Which of the following statements on markdowns is false?
A. Markdowns are an unnecessary part of business if planned correctly. B. Promotional markdowns increase customer flow. C. If markdowns are too low, the buyer may be pricing their merchandise too low. D. Markdowns are an opportunity to increase sales. E. If markdowns are too low, the buyer may be not purchasing enough merchandise.
Depreciation calculated using the straight-line method is an example of a fixed cost
Indicate whether the statement is true or false
The approach to conflict resolution that emphasizes both assertiveness (advocating one’s position) and cooperativeness (concern for the other side’s position) is called:
a. Collaboration b. Confrontation c. Avoidance d. Accommodation