The Human Resources manager at the Apex Golf and Tennis Club has just calculated the employee absenteeism rate for 2012, and it is 25% higher than it was in 2010 and 2011. He should
A. wait until the end of 2013 and see what the rate is then.
B. begin a major restructuring effort.
C. reduce employees' work hours.
D. address job design and ways to deal with work overload.
E. institute strict disciplinary procedures for employees who are absent.
D. address job design and ways to deal with work overload.
Job dissatisfaction as expressed through high absenteeism and turnover can be a major signal of the need for change. Organizations may respond by addressing job design, reducing employees' role conflicts, and dealing with work overload, to mention a few matters.
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Nations listed in the text as losing the largest number of their people to emigration include
A. Russia, China, and India. B. India, Russia, and the U.S. C. Germany, Russia, and Ukraine. D. Bangladesh, Turkey, and France. E. Mexico, Canada, and the U.S.
Describe what marketing research does.
What will be an ideal response?
If P(A) = .38, P(B) = .83, and P(A ? B) = .24; then P(A ? B) =
a. 1.21 b. .97 c. .76 d. 1.45
Which of the following is a disadvantage of a global product division structure?
A. It encourages the fragmentation of the multinational enterprises into fiefdoms. B. It increases inefficient duplication in multiple countries. C. It results in the suffering of local responsiveness. D. It is typically used when firms initially expand abroad.