As Peter looks out into the audience during his speech, he notices an audience member nodding in agreement and another frowning. What are these instantaneous nonverbal cues?

A. micro-messages
B. formal feedback
C. critique of speech
D. idiosyncratic behavior


Answer: A

Communication & Mass Media

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As opposed to the British, the French system of logic could be described as:

a. Inductive with a focus on gathering cases and data first b. Deductive and abstract c. Creative d. Dispassionate e. Orderly

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Which approach to ethical decision making is based on character, asserting that decision making is based on the kind of person/organization you want to be seen as in the future and using the right motivations?

A) deontological B) virtues based C) palaver tree D) confucianism E) aristotilianism

Communication & Mass Media

Most crises are ________

A) unavoidable B) disastrous C) time consuming D) expensive E) predictable

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One survey of top-level North American executives revealed that _______ believe listening is one of the most important skills needed in the corporate environment.

a. 40 percent c. 80 percent b. 60 percent d. 100 percent

Communication & Mass Media