The four characteristics of services are that they are ________.

A. customized, standardized, formalized, and categorized
B. tangible, quantifiable, reliable, and durable
C. variable, dependable, repairable, and customized
D. inseparable, perishable, intangible, and variable
E. specialized, tangible, standardized, and perishable


Answer: D

Business

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A. Fluid intelligence B. Empathy C. Crystallized intelligence D. Rationality

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The ____ is considered the default method of remote dependent objects.

A. signature model B. datestamp model C. timestamp model D. record model

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Which of the following definitions BEST describes a Web portal?

a. A site, such as Netvibes, that has the ability to search and gives users entry to various Web services b. A small search engine, such as Blackle, that is powered by a larger one c. A search engine, such as Yippy, that compiles the search results of multiple search sites d. A search engine, such as Leapfish, that sorts search results into categories

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Which of the following is an example of a wicked problem?

a. widespread famine in war-torn regions in Africa b. limited access to healthcare in rural India c. the global refugee crisis d. all of these

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