Because introduction speeches are so common, audience members are more accepting of platitudes, such as, "here is someone who needs no introduction...."

Indicate whether the statement is true or false


False

Communication & Mass Media

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What are the ethical standards you as mediator need to follow?

Tatiana and Jane have been friends for many years. One day, Tatiana decided to sell her two-year-old car, and Jane told her she would like to buy. The car appears to be in excellent condition, as indicated by Tatiana. They agree on the price ($12,000) and in the payment plan (monthly payments of $1,000 for 12 months). Since the car is still under manufacturing warranty, it was transferred to Jane as part of the agreement. To complete the purchase, they took the car to one of the manufacturer’s approved auto shops to be checked, where they were told the car was in good condition besides the normal use. After two months with the car, Jane noticed there was a problem with the transmission. She took it back to the same shop, and was told they would need to work on the transmission, which would cost her about $1,200. This repair was not covered by the warranty, so Jane decided to ask Tatiana to pay for it, who replied indicating she did not know about it and that she would not pay. However she offered Jane a contribution of $200 to help with the repair cost because they were close friends. Jane refused and told her she would take her to court. Instead, they are headed for mediation to solve this dispute. a. Tatiana and Jane come to a settlement uncoerced. b. You may show you have a better opinion on Tatiana’s side of the story. c. You do not disclose you have known Tatiana for a long time. d. You leave the mediation process so Tatiana and Jane “can deal with the conflict on their own.”

Communication & Mass Media

Institutional narratives are stories from organizations or corporations

Indicate whether the statement is true or false

Communication & Mass Media

The formula for density is ____.

A. weight ¸ volume B. area ¸ volume C. volume ¸ surface area D. weight ¸ surface area

Communication & Mass Media

When giving a speech of introduction, you should state the name of the main speaker as soon as possible to avoid confusion among members of the audience.

Answer the following statement true (T) or false (F)

Communication & Mass Media