A nurse became frustrated because after each interview question there was a long pause before the client responded. Which of the following actions should be taken by the nurse?
a. Accept the hesitation before receiving an answer
b. Ask the client what silence after a question means
c. Copy the client's behavior; insert a pause before asking the next question
d. Recognize that the client was distracted, and reschedule the home visit
ANS: B
Wide cultural variation exists when interpreting silence. Some individuals find silence uncomfortable, whereas others use silence to show understanding and respect. Because the nurse is uncomfortable, action should be taken. The only way to know the meaning of the silence is to ask.
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