Explain the differences among procedural needs, task needs, and maintenance needs in a problem-solving small group. Give an example of each kind of need.

What will be an ideal response?


Answers will vary.

Communication & Mass Media

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Communication is not complete unless there is a response to a message

Indicate whether the statement is true or false

Communication & Mass Media

In her speech conclusion, Milena began to slow her speaking rate and moved out from behind the podium to make a final impassioned plea. In this example, Milena was using nonverbal cues to

a. overcome her speaking anxiety. b. introduce her subject. c. capture her audience's attention. d. signal the end of her speech.

Communication & Mass Media

________ boundaries are stereotypes, prejudices, or biases that members hold toward others that serve to restrict communication

Fill in the blank with correct word

Communication & Mass Media

A public relations plan that contains strategies for dealing with a situation that may arise is called _________

A) a standing plan B) a logistical plan C) an ad hoc plan D) a flexible plan E) a contingency plan

Communication & Mass Media