Lately Evan has been voicing his belief to Elise that all of his teachers, his parents, and most of his
friends are "out to get him." In this situation, it's best if Elise engages in __________ listening.
A) objective
B) empathic
C) inactive
D) critical
A
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These two attributes should both be reinforced in all social media communications, especially during a crisis.
a. remorse and responsibility b. thought-leadership and humanity c. transparency and authenticity d. corporate beliefs and positioning
________ theory assumes that we all have differing needs for various types of information and hence use the media at different times for different reasons
a. Cultivation theory b. Elaboration likelihood model c. Surveillance theory d. Uses and gratifications
The speaker's ability to evoke emotions from the audience is known as __________.
A. pathos B. logos C. ethos D. eros
Effective trainers evaluate how effectively their training was received
Indicate whether the statement is true or false.