You are working on an evaluation project for your client. You used Brinkerhoff’s training impact model in your evaluation project. You and your client determined three dimensions – one dimension was selected from the program capabilities category, another one was selected from the critical actions category, and another one selected from the key results category of the training impact model. The client liked your work, but asked, “My boss is familiar with Kirkpatrick’s model, and she will ask me if we are evaluating Level 3. Are we?” What is the most appropriate answer?

Question

a. Yes, we are conducting a Level 3 evaluation (by pointing at the item selected from
the program capabilities category).
b. Yes, we are conducting a Level 3 evaluation (by pointing at the item selected from
the critical actions category).
c. No, we can’t conduct a Level 3 evaluation when we use Brinkerhoff’s training impact
model because this model does not include Level 3 type results.
d. No, we are not using a Level 3 evaluation because it is difficult to follow up with the
trainees once they complete a training program.

Answer 1

b. Yes, we are conducting a Level 3 evaluation (by pointing at the item selected from
the critical actions category).