Professionals such as doctors and lawyers display their degrees and certifications because ____________
a. they want to build personal relationships with their clientele and generate a moment of truth.
b. they want customers to "see" their credentials that qualify them to provide the service.
c. they want to provide detailed information about their core values.
d. they want to provide a visual example of their prowess and enhance experiential attributes.
e. These items act as an advertisement that highlights important aspects of their company.
b
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Advertisements for the sale of goods at a specified price are considered by the courts as:
A. acceptance of an offer. B. invitations to negotiate. C. an unfair offer. D. giving everyone who sees the ad the power to bind into a contract.
Which of the following involves reviewing information provided by the company and past sales reports about competition?
A) planning the sales call B) filling out the call report C) post-call analysis D) communicating with the customer
Which department is responsible for approving changes in pay rates for employees?
a. payroll b. treasurer c. personnel d. cash disbursements
Conflict also has productive aspects and one of those is that conflict encourages psychological development. Elaborate.
What will be an ideal response?