When writing a bad news message, wording should convey the sense of bad news by emphasizing negative phrasing

Indicate whether the statement is true or false.


Answer: FALSE
Explanation: When you use language that conveys respect and avoids an accusing tone, you protect your audience's pride. This kind of communication etiquette is always important, but it demands special care with negative messages. Moreover, you can ease the sense of disappointment by using positive words rather than negative, counterproductive ones.

Business

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Which of the following best describes a DBMS?

A. The manager(s) in charge of a company's databases. B. A database created using Microsoft software. C. Software that can create, modify and query databases. D. A language used to retrieve data from databases.

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Which of the following questions would the internal business perspective of the balanced scorecard attempt to answer?

A) How does the company continue to improve, learn, and grow? B) How do customers view the company? C) Which business processes must the company excel in? D) How does the company create value for its stakeholders?

Business

In a condemnation, a court order specifies what compensation is just for the property owner and awards title to the government

a. True b. False Indicate whether the statement is true or false

Business

The Family and Medical Leave Act provides all of the following EXCEPT

A. up to 12 weeks of unpaid leave. B. promotions missed during leave. C. continuation of medical benefits. D. job protection.

Business