Which of the following techniques used to collect data through a consumer satisfaction survey allows data collection and entry to be completed in a single task?
a. Paper and pencil surveys
b. Telephone surveys
c. Web based surveys
d. a and b only
e. all of the above
b. Telephone surveys
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Progressivism had a dark side that many are not aware of:
A. the movement excluded women B. the movement was funded by communists C. the movement's leaders were often prejudiced against persons of color and immigrants D. the movement was funded by conservatives
In social work, ethics provide rules of behavior based on ______.
A. political considerations B. agency policies C. moral values D. the results of quantitative studies of social work effectiveness
Which of these models are reflected in the definition used for determining eligibility for Social Security Disability benefits?
A. Economic B. Medical C. Functional D. Both A and B
Ways to prevent groupthink include all of the following EXCEPT:
A) Encourage considering several options before the group makes a decision. B) Encourage members to express reservations in they have them. C) Talk with people who are part of the deliberations, including knowledgeable people outside the organization who can suggest other options and ideas. D) Establish the ground rule that ideas are to be based on their merit, not on who presents them.