Which sentence is a good example of a buffer for a bad news message?
a. Your letter dated April 14 has been referred to me for reply.
b. I can understand how you felt when you had to pay $168.
c. Your credit application was reviewed by two loan officers.
d. Your claim has been denied, but let us explain why.
B
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Answer the following statement(s) true (T) or false (F)
1. Logical design describes a phase in the SDLC in which a new system is designed with particular focus on how the hardware, software, networking, activities, users, and so forth will be implemented. 2. In a DFD, processes are the mechanism through which data are transformed, manipulated, created, and so on into output such as a report, a decision, and the like. 3. The request for proposal (RFP) is a document that solicits potential consultants or vendors to submit proposals and bids for proposed work. 4. Logical feasibility is a system feasibility assessment tool that focuses on the technical capability of the organization and the availability of the technology necessary to implement a new system. 5. In the context of HRIS, a vendor is a company that specializes in making or selling commercial software for purchase by other companies.
What is the process of analyzing data to extract information not offered by the raw data alone?
A. Data integrity B. Data mart analysis C. Data extraction D. Data mining
Which of the following should be the main determinant for selection of the allocation method for long-term operational assets?
A. The method that best matches the pattern of asset use. B. The method that is most convenient to compute. C. The method that provides the greatest return to the stockholders. D. The method that provides the best tax advantage.
When Miriam went to the specialist, she was asked to sign several official forms that the receptionist handed her so that her primary care doctor could be given the results of her medical examination. The law that requires her permission for the physician's office to hand out personal information about her is the result of legislation determined to:
A. protect the channels of commerce B. restrict medical advertising C. eliminate health services from local jurisdiction D. protect consumers from identity theft E. penalize marketers for selling unwanted services