Which of the following is classified as an internal bad-news announcement?
A) writing to refuse a request to address a national convention
B) writing to refuse a small favor requested by a colleague
C) informing a customer that you will not provide an adjustment
D) notifying all department heads of an immediate budget freeze
E) writing to deny a customer additional credit
D
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Motivational or "borrowed interest" devices — such as the presence of cute babies, frisky puppies, popular music, or provocative sex appeals — are often employed to attract attention and raise involvement with an ad
Indicate whether the statement is true or false
Factors that influence the success of a new product include ______.
A. understanding of the market and the needs of customers B. introducing the product at the right stage of the product’s life cycle C. making sure government regulations are followed D. ensuring ISO protocols are adhered to
Source documents are the original transaction records.
Answer the following statement true (T) or false (F)
External proposals are written to sell a new service or product to an audience outside your company
Indicate whether this statement is true or false.