Communication is functional, strategic, and goal-directed. The authors of your textbook suggest that consciousness-raising talk tends to advance the goal of __________

A. building group cohesion
B. problem solving
C. building the role structure of the team
D. resolving and managing conflict
E. exerting procedural leadership


ANS: a

Communication & Mass Media

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Which quote illuminates how individual variations within demographic groups make intercultural communication important?

a. “I love different kinds of Chinese food: Hunan, Szechuan, and Cantonese.” b. “We invited a famous guitarist from Africa to perform at the university, and all the foreign exchange students from Africa were very interested.” c. “I studied Spanish in college, but when my boyfriend’s family came to visit from Cuba, I couldn’t understand half of what they said.” d. “Many Asian students at universities in the United States choose to live together in the same apartment building to feel more at home.”

Communication & Mass Media

Organizing ideas from simple to complex is especially good for informative speeches

Indicate whether the statement is true or false

Communication & Mass Media

Begging the question occurs when the claim is supported by reasons that do nothing

more than rephrase the claim itself. Indicate whether the statement is true or false

Communication & Mass Media

Rick interviews for the open assistant HR specialist position. After the interview, Rick asks the interviewer how he performed. The interviewer smiled broadly and said he had answered the questions appropriately and done very well. From the interviewer’s reply, Rick was certain his evaluation was sincere. Which feature of nonverbal communication is brought out in this case?

a. Nonverbal messages form relationships.
b. Nonverbal messages express truth.
c. Nonverbal messages are culture-bound.
d. Nonverbal messages reflect proximity.

Communication & Mass Media