Why would a company be interested in benchmarking?

What will be an ideal response?


In a successful benchmarking experience, the final report becomes a working document to aid the continuous improvement process. The information gathered in this report is used to investigate root causes, solve them, reduce process variation, and establish systems to prevent the occurrence of nonconformities. The benchmarking document is a power customer feedback tool and should be used accordingly.

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Technician A says that an engine malfunction on a Mack electronic engine manufactured between 2002 and 2010 can have up to 10 possible causes. Technician B says that an electronic engine malfunction on a post-2010 Mack engine can have up to 25 possible causes. Who is correct?

A. Technician A only B. Technician B only C. Both A and B D. Neither A nor B

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The term _____ refers to on-screen text that appears below a person's face

a. superimposition b. lead room c. scriptwriting d. shot outline

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One advantage of the glass-stem thermometer is that it:

A) Can cover a wide range with a precise resolution. B) Can easily display the difference between two separate temperatures. C) Is more rugged than electronic thermometers. D) Does not rely on any mechanical or electronic device that can malfunction.

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When you test antifreeze with litmus paper, what are you not measuring?

a.freeze point b.acidity c.contamination d.nitrate protection level

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