Collection letters are used to:

A. remind certain customers that they have not paid their bills.
B. respond to claim letters.
C. make requests when there are problems with products or services.
D. congratulate co-workers on their promotions.


A
A collection letter is a letter in which a company reminds certain customers that they have not
paid their bills. The goal is to get customers to pay without losing their goodwill.

Business

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