What are the steps involved in the process of problem solving?
What will be an ideal response?
The ?rst step to the process of problem solving is accessing the question before the group. To do this, the group
must determine whether the question at hand is one of fact, value, or policy. Once this is achieved, the group must
formulate the question that is clearly written, neutral, and promotes discussion. The second step to the process of
problem solving is gathering research material from primary and secondary sources. Next, the group must create
an agenda which outlines the points to be discussed at the group meetings. Before any solutions are discussed, it is
important to establish criteria for the solution. Criteria are the minimum requirements a solution must have to be
acceptable. After the criteria is met, the group can develop possible solutions through brainstorming, research, and
discussion. This is the group's opportunity to be creative, not judgmental. At this stage, it is important to generate
as many possible solutions possible. Finally, the group must now choose the best solution to solve the problem.
This is done ?rst, by evaluating each idea against the set criteria, then by deciding which ideas best meets the
criteria.
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Definition by operation is often livelier and more complete than most dictionary definitions
Indicate whether the statement is true or false
The objective of the text, Interpersonal Messages, is to
A) provide a formula for behavior. B) improve your interpersonal skills. C) focus on relevant theory. D) allow you to analyze others' behavior.
Suppose that a speech had these three main points: I. Good nutrition will help you resist disease. II. Good nutrition will help you in all your physical activities. III. Good nutrition will improve your sports performance. Which criterion for the selection of main points is most clearly violated?
a. ?Have an appropriate number of main points b. ?Phrase main points clearly c. ?Select main points that are mutually exclusive d. ?State main points as declarative sentences e. ?All main points should relate to the topic
A(n) ____________________ is a speech whose message attempts to change or reinforce an audience's thoughts, feelings, or actions.
Fill in the blank(s) with the appropriate word(s).