Which company surpassed Wal-Mart in 2008 as number one in all record sales, online or off?
a) Best Buy
b) Apple
c) Amazon
d) Tower Records
Answer: B
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Which of the following is true about a speaker's clothing?
A. The darker the outfit, the more authority it conveys. B. Clothing will not affect the speaker's credibility. C. Audiences will not have expectations about the speaker's clothing. D. Wearing a hat is recommended because it keeps the speaker from needing to make eye contact.
Which tool is used by a group to examine the objective by noticing what driving forces make it possible to be realized and what restrictive forces make it unlikely to be attained?
a) Force-field analysi b) Fishbone diagram c) PROMOD technique d) Action chart
"This is a very important point" is an example of
a. ?An emphasis cue b. ?An introduction c. ?Enumeration d. ?An attention getter e. ?A signpost
Research indicates that the average person can detect deception approximately what percentage of the time?
A. 55% B. 40% C. 73% D. 25%