The second phase of the performance appraisal interview is the participation. It is important for the nurse manager to do which of the following first during this phase?
a. Provide feedback on employee's accom-plishments and successes
b. Discuss areas of concern
c. Establish goals
d. Identify areas for improvement
ANS: A
Providing positive feedback at the beginning of the interview sets a positive tone. The other fac-tors are discussed after the initial feedback is accomplished.
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