Marsha's plan to present her strongest argument last, leaving her listeners with her best

argument, is following __________ theory in her speech organization.

a. primacy
b. recency
c. logos
d. pathos
e. ethos


b

Communication & Mass Media

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Three major obstacles standing in the way of effective emotional communication are

A) Western syndrome, the cowboy syndrome, and inadequate interpersonal skills. B) fear, the cowboy syndrome, and emotional contagion. C) emotional contagion, society's rules and customs, and fear. D) society's rules and customs, fear, and inadequate interpersonal skills.

Communication & Mass Media

Maria is part of an adoptive family and people are constantly asking inappropriate questions like "Where did you get her?" or "What do you know about her 'real' parents?" How can Maria respond to these boundary violating questions?

What will be an ideal response?

Communication & Mass Media

Managerial research has indicated that when compared to unsuccessful managers, successful managers spend ________ mediating conflict

A) less time B) more time C) about the same amount of time D) almost no time

Communication & Mass Media

In a low-context culture, _______

a. you get to know business associates before transactions occur b. great importance is given to silence c. much emphasis is placed on face-saving d. information is explicitly stated in the verbal message

Communication & Mass Media