When a health care organization manages the wide range of health care needs across health care settings and among different health care professionals, the organization is performing which of Starfield's (1988) four foundations of primary care?
a. First Contact c. Longitudinality
b. Comprehensiveness d. Coordination
B
According to Starfield (1998), "Comprehensiveness involves managing the wide range of health care
needs, across health care settings and among different health care professionals.". First Contact
involves conducting the initial evaluation and defining the health dysfunction, treatment options, and
health needs. Longitudinality involves sustaining a patient-clinician relationship continuously over
time, and coordination involves building upon longitudinality.
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