A section in a contract that ensures that providers of goods and services do not encounter unreasonable financial hardship as a result of uncontrollable increases in the costs of or decreases in the availability of something required to deliver products to customers is referred to as a(n)
A. escalator clause.
B. materials clause.
C. protective clause.
D. hardship clause.
E. control clause.
Answer: A
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Jenna is looking for a method of training her employees that will allow them to learn at their own pace and will not disrupt the work environment. Jenna’s best choice of training method would be ______ training.
A. on-the-job B. classroom C. distance D. simulation
Which of the following items is not a management concept that was created to improve company performance?
A. Customer orientation. B. GAAP constraints and guidelines. C. Total quality management. D. Continuous improvement. E. Just-in-time manufacturing.
A company recently made changes to its organizational structure. While deciding upon the changes to be implemented, the company invited many employees to discuss the issue with the senior management. This enabled the employees to hear the relevant arguments both for the chosen alternative and against the rejected alternatives. An advantage of using employees in this group discussion was that
A. the employees dominated the discussions and promoted their ideas. B. goal displacement was furthered. C. the phenomenon of groupthink was encouraged. D. the satisficing method of decision making was employed. E. the employees understood why the decision was made.
In nonprofit organizations, support may not come directly from satisfied customers.
Answer the following statement true (T) or false (F)