A nurse who has recently started working on the intensive care unit voices concerns to his preceptor that all of the machines being used in the care of the patient are reducing his ability to establish a therapeutic relationship with the assigned
patients. What response by the preceptor is indicated? 1. "These feelings may be a sign that this is not the work environment for you.".
2. "There are ways to increase your interaction with your assigned patients.".
3. "I completely understand how you feel.".
4. "Technology improves our patient outcomes.".
2
Rationale: The use of technology can lead the nurse to feel distanced from the patient. There are strategies the nurse can use to personalize care. He should be reminded that the use of machines does not take away the need for nursing assessment and care. It may be premature to decide that this nurse is not suited to the intensive care work environment. Telling the nurse that "you understand" his feelings does little to meet his need for education. Technology does improve outcomes but the nurse has more immediate concerns.
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