Which of the following statements about Internet retailing is true?
A. The electronic channel offers a less satisfying shopping experience than catalogs.
B. Customers do not receive sufficient information to evaluate products.
C. Internet retailing gives customers an opportunity to use all five senses.
D. Customers can have more personalized information on products.
E. Online stores offer limited assortments compared to store channels.
Answer: D
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possesses over its competitors as a result of internal factors? A) opportunities B) weaknesses C) threats D) strengths
An activity on a PERT network has these time estimates: optimistic = 2, most likely = 5, and pessimistic = 10. What is its expected activity time?
A) 5.00 B) 5.33 C) 5.67 D) 10.67 E) 32.00
Scenario 6.1 Use the following to answer the questions. Consumers use information from many sources when making purchasing decisions, including information from friends and family members. One of the most dissatisfying consumer experiences is with auto repair. Aware of this, Kate has asked several of her friends and family members where they have their cars repaired, since she has experienced a problem starting her car when the weather is cold. Kate has heard that Skola's Auto Repair has reasonable prices, but it can be difficult to get an appointment. Steve, one of Kate's friends, had a very poor experience with Skola's. However, once he complained to them, they fixed the situation and now he prefers their auto repair shop over others. Refer to Scenario 6.1. Positive feelings generated
by satisfaction with Skola's response will become part of Steve's A. consideration set. B. motives. C. selective retention. D. response. E. attitude.
Explain why a bottleneck limits system output
What will be an ideal response?