Describe the criteria for using expert systems
An expert system should be used if one or more of the following conditions exists:
a . A lot of human expertise is needed but a single expert cannot tackle the problem on his or her own. (An expert system can integrate the experience and knowledge of several experts more easily.)
b. The knowledge that is needed can be represented as rules or heuristics; a well-defined algorithm is not available.
c. The decision or task has already been handled successfully by human experts, allowing the expert system to mimic human expertise.
d. The decision or task requires consistency and standardization. (Because computers are more accurate at following standard procedures, an expert system can be preferable to humans in this situation.)
e. The subject domain is limited. (Expert systems work better if the problem under investigation is narrow.)
f. A decision or task involves many rules (typically between 100 and 10,000) and complex logic.
g. There is a scarcity of experts in the organization, or key experts are retiring. (An expert system can be used to capture the knowledge and expertise of a long-time employee who is retiring.)
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The B/AR/CR process comprises three different but related processes?namely, billing, accounts receivable, and cash receipts. Which of the following would not be an operations process goal for these three processes?
a. ensure effectiveness of operations b. ensure AR master data update accuracy c. ensure efficient employment of resources d. ensure security of resources
In the early 1990s, help desks began to assess their efficiency and effectiveness by creating metrics and measuring customer satisfaction levels. This demonstrated their contribution to an organization's bottom line.
Answer the following statement true (T) or false (F)
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customer's account and deposits the cash in the bank.4. Ludwig Company prides itself on hiring only the most competent employees. The owner, Jeremy Ludwig, believes that since the employees are highly competent he can show he trusts them completely by not checking up on their performance.5. Maple Industries is a small business with three accounting employees. Each employee is well-trained and able to perform any of the accounting tasks, including handling cash receipts and cash payments, and preparing the bank reconciliation. Because of this cross-training, the employees share responsibilities for all of the tasks. What will be an ideal response?
______ uses a small number of participants in research who accurately represent a larger identifiable population.
A. Method equivalence B. Extremity C. Sampling D. Nonequivalence