During the exploration process, a social worker should:

A. avoid asking open-ended questions.
B. ask multiple questions one after the other.
C. intersperse his or her questions with active-listening responses.
D. use leading or suggestive questions to encourage people to express themselves expansively.


ANS: C
PG: 323
Feedback: During the exploration process, a social worker should intersperse his or her questions with activelistening
responses. Otherwise, an interview can quickly turn quite unpleasant

Social Work & Human Services

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