In a business situation where the client uses a different communication style than you use (such as in an international business setting), the best thing to do is:
A. Explain why you do things the way you do, and then ask them make things easier
by going along with it.
B. Just ignore the differences because everyone will have some level of divergence.
C. Try to match the other person's style as best you can in order to create level
ground.
D. Give up now – if you are different, you will never be able to reach an agreement.
B
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Different types of technology are not equally suited to all types of virtual groups. If a group needs to make a decision, which technologies would be the least effective?
a. telephone or computer audio conference b. email, bulletin board, or restricted blog c. videoconference with text and graphics d. videoconference without shared documents e. electronic meeting system with audio, video, and graphics
In her speech, Nikki explains to the city council the common ways cities pursue a
recycling program. She discusses recycling centers as one possibility versus curbside pickup as another possibility. She presents the information in a fair and unbiased manner, in the interest of empowering the council to choose freely and intelligently their own program for recycling. By doing so, she is _____. A) sharing ideas B) articulating alternatives C) providing a demonstration D) shaping listener perceptions
In your textbook, the term delivery refers to the ways you use your
voice, body and presentation aids. Indicate whether the statement is true or false
Research has discovered that interview respondents who ask more questions compared to other persons in interviews
a. have poor short-term memory. b. have good short-term memory. c. engage in more critical thinking. d. engage in less critical thinking. e. None of the above