When analyzing the reasons for the failures of CRM programs, the overarching theme was that the CRM programs were focused on sales rather than enhancing relationships with customers
Indicate whether the statement is true or false
TRUE
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Nick and Katie are having a disagreement about which movie they should go see on Saturday night. The couple works to help control their communications that permit the discovery of a mutually beneficial solution. This is an example of which type of conflict?
A. low-intensity conflict B. medium-intensity conflict C. high-intensity conflict D. pseudoconflict
Which of the following is true about the ability of a member of an LLC to bind a
member-managed LLC to a contract? A) Members of the LLC have authority to bind the LLC, and if this authority is restricted by agreement, then it will terminate any risk of the member binding the LLC to a contract. B) Members of the LLC have authority to bind the LLC to contracts only if this authority is granted in the operating agreement. C) Members of the LLC have authority to bind the LLC, and this authority cannot be taken away. D) Members of the LLC have authority to bind the LLC, and if this authority is restricted by agreement, there remains a risk that the member retains apparent authority to bind the LLC unless appropriate steps are taken.
When a check is certi?ed, which of the following occurs?
A) The drawer becomes liable to pay the check if the bank does not honor it. B) The drawee agrees in advance that it will accept a check when it is presented. C) An indorser is certifying to an indorsee that the check will be paid. D) The drawer agrees that the check will be paid. E) The ability to transfer the check by indorsement is terminated.
In ________ power-distance cultures, where more autocratic decisions are made, participation is not as acceptable.
Fill in the blank(s) with the appropriate word(s).