While preparing to teach an online course, Julie regularly seeks the assistance of Tony, the technology support person at her university. Julie understands that Tony has vast knowledge about the software and course management system she needs to use. Your book would describe the "power currency" Tony has in this scenario as which of the following?
A. Expertise
B. Responsibility
C. Resource control
D. Communication skill
E. Interpersonal linkage
Answer: A
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Middle-Eastern and Mediterranean cultures are considered conflict-avoidant cultures
A. True B. False
Yolanda is away at college, so she and her family Skype chat on Sundays to keep in touch. The way that Yolanda and her family keep in touch is less rich than __________
Fill in the blanks with correct word
The statement that "culture is a powerful influence on communication behavior" means that
A. culture distinguishes one group of people from another. B. culture affects how we express ourselves and how we interpret and react to others. C. what society we identify with has little effect on us. D. traditions have little influence on how we make sense of communication.
"A speech," says management consultant David W. Richardson, "takes place in the
A. context of speaker-listener communication." B. spoken words of the speaker." C. memories of all participants." D. minds of the listeners."