The nurse is beginning the care of a 38-year-old adult mother of two who has just come to the ER with an acute asthma attack. The nurse is told that the patient's family is anxiously waiting to see him
Which of the following responses by the nurse reflect his understanding of the family's needs? 1. "I will go and answer the family's questions as soon as possible."
2. "If your mom is hospitalized, what does this mean for your family?"
3. "Don't worry; your mom will be better soon."
4. "I can see you are worried about your mother."
1, 2, 4
Rationale:
The nurse understands that families need information, and is readily able to provide it and respond to questions. The nurse understands that families have routines that may be disrupted when hospitalization occurs, and strives to understand what a hospitalization would mean for a particular family. The nurse understands that telling the family not to worry does not meet the family's need for respect and understanding of feelings. Acknowledging worry demonstrates active listening and is therapeutic for the family.
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What nursing strategy would give the nurse the most information about the patient's feelings? A) Explain procedures to the patient and family. B) Ask the patient to share his or her internal dialogue. C) Encourage the patient to nap before visiting hours. D) Ensure that the patient has adequate pain control.
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Fill in the blank(s) with correct word
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