While working in a community mental health treatment center, a nurse overhears one of the receptionists saying that one of the clients is "really psycho." Later in the day, the nurse talks with the receptionist about the comment. This action by

demonstrates an attempt to address which issue?

A) Lack of knowledge
B) Public stigma
C) Label avoidance
D) Self-stigma


Ans: B
The receptionist's statement reflects the negative effects of stigmatization, more specifically public stigma. Self-stigma reflects a person's internalization of a negative stereotype; that is, the person with the mental illness begins to believe that he or she is what the public thinks he or she is. Label avoidance refers to avoiding treatment or care so as not to be labeled mentally ill. Lack of knowledge is often the underlying theme associated with any type of stigma.

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