Informal ("grapevine") communication in health care is used to properly inform staff of (select all that apply):
a. Changes in practice.
b. Christmas party celebration.
c. Patient survey results.
d. Girl Scout cookie order pick-up.
e. Termination of an employee.
B, D, E
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Correct These are examples of informal communication and are more closely aligned with gossip. These are not formal communication methods in an institutional environment.
These are examples of informal communication and are more closely aligned with gossip. These are not formal communication methods in an institutional environment.
These are examples of informal communication and are more closely aligned with gossip. These are not formal communication methods in an institutional environment.
Incorrect An example of formal communication.
An example of formal communication.
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