Joan calls a computer company for assistance and is transferred to several people. After she is on the phone for thirty additional minutes, she is disconnected. What has Joan just experienced?

A. the Peter principle
B. red tape
C. legal-rational authority
D. Parkinson's law


Answer: B

Sociology

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________ refers to the inequitable treatment of a group resulting from practices or policies that are incorporated into social, political, or economic organizations and that operate independently from the prejudices of individuals

a. Ethnocentrism b. Pluralism c. Internal colonialism d. Institutionalized discrimination

Sociology

Approximately ________ of middle-aged singles reported they were not interested in dating at all

Fill in the blanks with correct word

Sociology

The functionalist view of aging focuses on

A. how bodily functions start to fail as we age. B. the functional roles played by adults that help maintain society. C. the balance of improvement (knowledge, skill) and degeneration (physical health, memory) that occurs as we age. D. none of these.

Sociology

Which of the following are NOT among the various methods used to encourage parental support by governments mentioned in your text?

a. tax deductions for adult children caregivers b. the development of Family Support Agreements c. tax credits for adult children caregivers d. imprisonment for failure to provide care

Sociology