A medical office specialist must do all the following EXCEPT:

A) know the Patient Bill of Rights.
B) explain the ACO to the patient.
C) be familiar with managed care terms.
D) promote the provider network.


D) promote the provider network.

Health Professions

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When checking the urinary drainage system, what must you remember in order to keep the system working?

What will be an ideal response?

Health Professions

Answer the following statement(s) true (T) or false (F)

1. A check writer is the individual who makes out all the checks in a medical office.  2. Microfiche is film imprinted with information and stored in rectangular sheets.  3. Microfilm and microfiche are old technology, so medical offices have no need for a reader.  4. The process of determining why a piece of equipment has stopped functioning and the attempt to correct it is called troubleshooting.  5. A cover sheet provides information about a fax transmission. 

Health Professions

Which of the following is NOT a basic item that should be obtained from a new patient?

a. Patient's full legal name b. Chief complaint c. Daytime telephone number d. Address of the patient

Health Professions

What information is included in a formulary?

A. pricing on drugs B. the improper dosages for the plan's drugs C. how drug dosages are calculated and pricing D. the list of a plan's selected drugs and proper dosages

Health Professions