Under the Health Insurance Portability and Accountability (HIPAA) Act, for an agency to share a client’s private

information, it must:



a. Restrict the patient’s identifying information if requested by the patient in writing
b. Share a person’s medical information only orally and never in writing
c. Never share a patient’s private information outside the agency
d. Never allow a patient to make changes to his or her professional records


a

Social Work & Human Services

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I-messages are also _______ messages.

A. solution B. put-down C. nonblaming D. repetition

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A client with a high level of self-efficacy would be inclined to

a. avoid challenges and opportunities. b. persevere with a challenging task. c. expend a minimal degree of effort. d. demonstrate pessimism and hopelessness.

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The best time to send an e-mail message inviting people to respond to an online survey is late at night

Indicate whether the statement is true or false.

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_____ often exceed the level of feelings and meanings expressed by clients during early sessions and are thus reserved, in large part, for later phases of the helping process

A) ?Additive empathic responses B) ?Sympathetic responses C) ?Reciprocal empathic responses D) ?Authentic responses

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