The nurse is providing care for a teenage mother expressing ambivalence about her new role as a parent. Which of the following responses by the nurse is best?
a. "Parenthood is certainly not for everyone, you shouldn't feel guilty about that."
b. "I'll call the social worker so you can discuss adoption."
c. "Tell me more about how you feel when you hold the baby."
d. "I'm sure your own parents felt the same way when you were small, you should talk to your mom."
ANS: C
Therapeutic communication is accomplished through the deliberate use of verbal and nonverbal techniques. The technique of focusing involves concentrating on a single idea or event, in this instance, how the young woman feels when she holds the infant. The other responses are not patient focused, are closed-ended, and do not exemplify therapeutic communication techniques.
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