Which of the following is NOT an advantage of decentralization?
A) provides training
B) frees top management time
C) works to achieve goal congruence
D) supports the use of expert knowledge
C) works to achieve goal congruence
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The ________ refers to a term coined by Tony Alessandra related to going beyond the step of treating customers the way you want to be treated, to the next level of treating them the way they would like to be treated.
A. Golden Rule B. Conflict Resolution Rule C. Polychronic Rule D. Platinum Rule
Explain the three views of a database
A(n) ________ type of suggestion implies that prospects should act immediately.
A. counter suggestion B. autosuggestion C. indirect suggestion D. suggestive proposition E. temporal-based suggestion
The founders of the U.S. thought the plight of debtors was so important that they included a
provision in the U.S. Constitution on bankruptcy. Indicate whether the statement is true or false